The power of modern infrastructure
Travel-as-a-Service platform
Spotnana has developed new, modern infrastructure for the travel industry from the ground up. It’s our goal to solve the industry’s hardest problems at the deepest possible level, so our partners can deliver the world’s best travel experiences. Learn more about the parts of our travel platform below:
Online Booking Tool
Spotnana offers a consumer-grade user experience that includes personalized travel shopping experiences, advanced self-service capabilities, flexible workflows for event and guest travel, real-time global analytics, and an extensive suite of tools for travel managers.
TMC Automation
With Spotnana, travel agents operate on the same platform as travelers and have access to the same content, policies, profiles, and more – all of which enables personalized service and rapid issue resolution. Spotnana maximizes agent productivity through automated workflows, AI tools, and advanced contact-center capabilities. We also provide TMCs with extensive tools to manage content sources, fees, payment methods, mid-office rules, and more.
Booking Engine
Spotnana eliminates the need for mid-office tools. We use configurable microservices to automate complex workflows including exchanges, split payments, and unused ticket management. Our microservices-based architecture also enables us to develop new features and add new content sources at a rapid pace.
System of Record
We centralize and manage data for policies, profiles, bookings, trips, negotiated rates, and more through an extensible, open data model that leverages modern cloud-based data architectures. Our order management system is independent of the PNR and designed to support the upcoming transition to Offers and Orders. Spotnana includes embedded business intelligence technology, offering out-of-the-box reports and custom report creation.
Content Engine
We integrate with any source of travel content including GDSs, NDC APIs, direct connections, low-cost carriers, OTAs, PSSs, CRSs, and more. All content is broken down into data elements, de-duped, and normalized, enabling seamless global shopping and servicing experiences.
Open APIs
Our API-first architecture makes it easy to build deep integrations, develop custom user experiences, and build entire travel applications on our open travel platform. We are constantly adding functionality to our APIs, expanding our documentation, and enhancing our developer experience.
Integrations
Spotnana supports a growing number of pre-built integrations with content sources, expense platforms, HR systems, payment providers, carbon calculators, duty of care providers, price assurance tools, meeting and events tools, and more.
Open platform for innovation
It’s our goal to accelerate innovation across the travel industry. Spotnana is designed to be white labeled, integrated with other systems, and embedded in other software platforms and websites.
Global travel platform
Spotnana is architected from the ground up to support seamless global travel experiences. Our travel platform is deployed as a single global instance, making it easy to roll out quickly and manage global policies. Travelers benefit from a localized user interface, access to global content sources, and the ability to shop in a wide range of currencies. Agents can service any traveler from any location around the world.
