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Show, but do not allow booking, builds trust with business travelersWhile it may be tempting to hide travel options from your employees that you don’t want them to book, we believe it’s best to present ALL options to keep employees from shopping around on... -
Announcing Spotnana Carbon RemovalThe global travel industry is facing a massive challenge addressing the problem of carbon emissions. Obviously, it will be impossible to completely remove carbon emissions from the actual travel process for many years to... -
How microservices are transforming corporate travelWhen looking for a new travel platform, it’s important to evaluate how new technology can solve your pain points and encourage more travelers to follow your policy. Travel platforms built on a microservices-based architecture... -
Top misconceptions about business travel planningBusiness travel is an exciting part of the employee experience, but travel managers must implement effective travel management policies so employees can enjoy successful trips. Sometimes, decision-makers are held back by misconceptions about corporate... -
Spotnana powers global travel for Team Novo NordiskProviding unparalleled experiences to global travelers is core to Spotnana’s mission as we modernize the infrastructure of travel. We are delighted to announce Spotnana’s sponsorship of Team Novo Nordisk, the world’s first all-diabetes professional... -
Spotnana powers Ticketpro’s new South Africa TMCToday we are thrilled to announce that Ticketpro Travel Solutions, a new TMC created by South Africa’s leading ticketing provider Ticketpro, will use Spotnana’s core infrastructure to power its travel management business. As the... -
Top 3 trends of GBTA Convention 2023Corporate travel is back in full swing. Last week, 5,000-plus people from around the world got together for the Global Business Travel Association (GBTA) Convention 2023 in Dallas, Texas, to connect with old friends,... -
Spotnana welcomes industry veteran Claire Blades as Strategic Success ManagerClaire Blades, formerly Director of Global Procurement for enterprise data management provider Veritas Technologies LLC, has joined Spotnana as Strategic Success Manager, Corporate Travel. Prior to eight years as Director of Global Procurement for... -
Spotnana first to provide International SOS with NDC duty of care dataPeople are at the heart of everything we do at Spotnana. Our company was founded with the goal of bringing people together across the world to make meaningful connections. None of this can be... -
Lufthansa Group invests in Spotnana, supports direct NDC integrationsSpotnana has an incredibly ambitious mission to modernize the infrastructure of the travel industry. Many of the people I spoke with early on about investing in Spotnana either didn’t think massive transformation was possible,... -
Spotnana powers Qantas Business Rewards platformSpotnana was created to build a new infrastructure for the travel industry that anyone can use to accelerate innovation. When we announced our Series B round of funding just over a year ago, we... -
Spotlight on Bill Tillman: Realizing our core Spotnana visionAs Spotnana’s VP of Sales, Bill Tillman oversees our go-to-market strategy and leads our sales organization. Bill has more than two decades of travel industry experience. He began his journey in travel technology in... -
How Cisco and Airbnb manage travel policies in today’s complex environmentA successful travel program has to evolve with the times. In a world of remote work, duty of care concerns, and a global workforce, travel programs need to evolve policies to address new challenges... -
Spotnana’s approach to scaling R&DAt Spotnana, we are at the forefront of an exciting transformation in the travel industry. Our goal is to challenge and reinvent the traditional architecture for booking travel that has remained stagnant for over... -
Spotlight on Manish Nagpal: Driving innovation in airline retailingManish Nagpal is Spotnana’s Head of Engineering for Air. His team is responsible for developing our best-in-class booking experience for flights and building deep direct integrations with the world’s top airlines. Before Spotnana, Manish... -
Spotnana enables unused ticket management across airline content channelsIt’s our goal at Spotnana to maximize the efficiency of every traveler and agent who uses our technology. To achieve this we are working step-by-step to fully automate every possible travel workflow, no matter... -
Spotnana integrates Amtrak with latest APIWe are excited to announce that Spotnana is using the latest version of Amtrak’s API with the highest level of connectivity available to bring Amtrak rail content to our global customer base. Amtrak is... -
Spotlight on Cynthia Beldner: Using Career Learnings to Support Technological InnovationCynthia Beldner is Spotnana’s Head of Customer Success. When a new customer or partner signs on with Spotnana, Cynthia and her team ensure the implementation process is quick, easy, and seamless. After implementation, Customer... -
See You at GBTA Convention 2023 in DallasTravel is a human emotion and bringing people together is what we do at Spotnana. Spotnana is returning this year to the Global Business Travel Association’s Convention 2023 in Dallas at booth #3417. We’re... -
How to Choose the Right Corporate Travel System for Your BusinessManaging business travel is an old practice with a new set of demands. Today’s companies need to empower remote teams to meet in person, enhance business traveler experience, promote sustainability, and reduce costs amid... -
Spotnana Builds Direct NDC Integration to United AirlinesIt’s been said that if something is worth doing, it’s worth doing well. Before founding Spotnana I led WTMC, which was the first company in the world to build deep direct NDC integrations with... -
Spotlight on Michelle Lewis: Ushering Travel into the Modern EraMichelle Lewis is Spotnana’s Director of Travel Operations under Spotnana VP of Travel Operations Bill Brindle. She oversees four teams: Customer Experience, Seat 1A, Testing, and Training. It is her responsibility to ensure that... -
CWT Partners with Spotnana for Global Travel SolutionIt’s said that our trials are like a hammer that tempers us into something stronger over time. Prior to founding Spotnana I learned from painful firsthand experience just how difficult it is for a... -
How Business Travel Websites Save Your Company MoneyMany business travelers plan their trip using an online travel agency (OTA) or directly on an airline or hotel website. If your company’s employees currently book online however they want, though, it’s likely you’re... -
Top 5 Benefits of Modern Corporate Travel Booking PlatformsIt’s hard to imagine, but it wasn’t that long ago that business travelers only had one option when it came to booking a flight or a hotel room. They had to pick up the... -
Self-Service Business Travel Saves Time and MoneyDelays and cancellations can make business travel frustrating for even the most grizzled road warrior. Travelers without the right support waste hours on the phone rebooking flights and finding hotel rooms when they should... -
Why Corporate Travel Needs Dynamic Lowest Logical FareLowest Logical Fare (LFF) is such a simple concept, right? Back in the late 1990s, when the first online booking engines were launched, two new terms arrived in the corporate travel management dictionary. I... -
What Is Travel-as-a-Service?Traditional travel technology has its roots in mainframe computing introduced in the 1960s. Dated technology leads to increased costs, less flexibility, and poor experiences for travelers. Spotnana built the first Travel-as-a-Service Platform to modernize... -
Advanced Features for the Perfect Business Travel PolicyWith travel costs rising, and growth in remote teams driving higher demand for internal meetings, creating the right travel policy for your company can lead to a major impact on cost savings and traveler... -
How TMCs Fix Business Travel Flight DisruptionsIt’s hard for business travelers to navigate the complexity of a widespread flight disruption if they booked using an online travel agency (OTA) or directly with an airline. When dozens or hundreds of flights... -
Spotlight on Johnny Thorsen: Fulfilling a Longtime Vision for Corporate TravelJohnny Thorsen is Spotnana’s VP of Partnerships. He is a global technology evangelist in the corporate travel and mobile world with proven ability to start new businesses and develop new services within large companies.... -
New Research: Sustainability in Business Travel Becomes PriorityAs sustainability grows in importance for travel managers, leaders need better tools to track and manage the impact of emissions on the environment. Spotnana partnered with the Global Business Travel Association (GBTA) to explore... -
New Research: Business Travelers Need Better ServiceTravel management companies (TMCs) and online booking tools (OBTs) are crucial to every well-run travel program. Travel managers, though, are largely unhappy with the solutions provided by their existing partners. Spotnana partnered with the... -
How Spotnana Supports NDCWith American Airlines removing 40% of its fares from traditional distribution channels on April 3, partnering with a corporate travel platform that is NDC-ready is more important than ever before. Being truly NDC-ready, though,... -
Spotnana Powers Travel for Brex’s T&E SolutionWhen Spotnana was created back in 2020, we set out to modernize the infrastructure of the travel industry. This is our mission and reason for being. However, the technology we’re building is only a... -
How We Designed Spotnana to Support White LabelingA white labeled product is a software product or a service that is developed by one company and then rebranded and sold by another company. Users of the rebranded product are often unaware of... -
Report: Trends Driving Travel Manager Success in 2023Corporate travel is in a moment of transition, with mounting inflation challenging the return to travel in the post-COVID world. How are travel managers thriving in 2023 despite the numerous complexities they face? Spotnana... -
New TMC Solutions Travel Is Powered By SpotnanaToday we are excited to announce that Solutions Travel, a new TMC founded by corporate travel industry veteran Mark Walton and a team of experienced travel investors, will use Spotnana as the core infrastructure... -
6 Questions to Ask Your TMC About How They Support NDCIATA’s New Distribution Capability (NDC) is a hot topic in corporate travel once again with American Airlines set to make 40% of its fares unbookable GDS EDIFACT-based booking channels in April. While many travel... -
Spotlight on Jessica Bartlett: Advising Us on What Is Best for SpotnanaJessica Bartlett is Spotnana’s VP of People. She leads our global People Team which is focused on recruiting, retaining, and developing Spotnana’s most valuable asset: its people. Jessica strives to cultivate an environment where... -
What Is a Frequent Flyer Program?A frequent flyer program is a loyalty program offered by airlines to reward their customers for their travel. Customers can earn miles or points for flights they take and redeem their points for a... -
What Is an OBT (Online Booking Tool)?When business travelers need to plan a trip, they have options. They can book their travel using an online travel agency, they can go directly to a supplier’s website, or use a company-mandated online... -
Announcing Seat 1A, White-Glove Service for VIP TravelersFor my entire adult life, I have been obsessed with travel in the front of the cabin. Far beyond simply finding the best fares, my passion for VIP travel has always been about delivering... -
What Is Duty of Care in Travel?Duty of care is a legal responsibility that employers have to ensure the health, safety, and well-being of their employees at the office and while they are on a business trip. This includes providing... -
What Is an OTA (Online Travel Agency)?Online travel agencies (OTAs) are a popular way for business and leisure travelers to book flights, hotels, and rental cars. While OTAs offer convenience, they lack the comprehensive features that make it easy for... -
The Case of the Missing Fares: Why You Need NDC-Enabled Travel TechSome airlines are removing fares and packages from traditional corporate travel channels in order to gain more control over the pricing and distribution of their services. Recently, American Airlines announced it will remove access... -
Reflections on 2022As we reach the end of each year, we often reflect on how we got there. I am sharing some personal thoughts on this journey as we navigate our path forward and enter 2023.... -
Rings of ValidationSpotnana’s Travel-as-a-Service Platform is used by a wide range of personas including travelers, travel arrangers, company administrators, travel agents, and travel management company (TMC) administrators. When new features are ready, we have to ensure... -
Spotnana’s Event-Driven Architecture, Part 2Our initial Gossiper event processing framework served us well in the first phase of production traffic. However, as the workflows evolved to be more complex, the producer and consumer pattern became intermingled with too... -
Spotnana’s Event-Driven Architecture, Part 1Spotnana is building a modern, open, API-driven platform for the $1.4 trillion travel industry, which has relied heavily on technology that was developed in the last century. Corporate travel involves complex workflows, including airline,... -
Spotlight on Amit Fnu: Driving Collaboration and ChangeAmit Fnu is a Senior Director of Engineering at Spotnana. He has led backend teams to deliver strategic projects, including a new version of our analytics suite, payment processing improvements, new policies, and new... -
Spotlight on Haiyang Liu: Benefits of a Travel Industry CareerHaiyang Liu is an Engineering Manager at Spotnana focused on backend engineering. Recently he’s been focusing on our Agent Desktop, the suite of tools we provide to travel agents to enable them to provide... -
Our First Global Offsite: Converge 2022It’s important to foster community and collaboration when building a generational company. This past November, Spotnana hosted our global employee base in Jaipur, India, for Converge, our first global offsite. Converge strengthened connections between... -
Spotnana’s 2022 Year in ReviewIt’s been an exciting year for Spotnana, and we have made tremendous progress building our Travel-as-a-Service Platform. From delighting travelers with industry-first features to empowering our partners with powerful technology innovations, we are modernizing... -
What Is NDC (New Distribution Capability)?It’s impossible to talk about corporate travel content and traveler experience without touching on NDC, or New Distribution Capability. NDC lies at the center of efforts to modernize airline retailing and distribution to create... -
What Is a TMC?In the world of corporate travel, there’s an acronym for everything. TMC, or travel management company, is at the top of the need-to-know list. That’s because TMCs traditionally play a vital role in helping... -
What Is a GDS?If you’ve spent any amount of time learning about corporate travel, you’ve probably heard the term GDS, or global distribution system. The GDS plays a key role in connecting travelers and travel agencies with... -
The Journey of a Spotnana Engineering InternMelanie Zhou, one of Spotnana’s recent Software Engineering interns, has returned to pursue a Computer Science degree at Stanford University focused on human-computer interaction. We’re grateful that she took a moment to reflect on... -
Our Benefits PhilosophyProviding care through coverage At Spotnana, our benefits philosophy is to care for the people who make everything possible. Spotters around the world work hard to modernize the infrastructure of the trillion-dollar travel industry,... -
Opportunities for Engineering Interns to Grow and Drive Real ImpactAt Spotnana, our interns grow not only as professionals, but also as global citizens and curious learners. Three of our Engineering interns from Summer 2022 recently shared their internship stories, providing a first-person perspective... -
Making Business Travel Support SimpleWhen you manage travel for a company, it’s essential that your travelers have access to the best service to help plan trips and navigate travel disruptions. Unfortunately, many corporations and suppliers make this difficult... -
Why Travelers Book Out of Policy and Off PlatformWhen business travelers ignore their travel policy and book outside of approved channels, it drives up costs and leads to a poor experience for your employees. This phenomenon in corporate travel is known as... -
Making Travel Management EasyIf you're managing business travel for your company, you know how challenging it can be to triage the constant stream of requests it takes to support your travelers. From the piles of paperwork to... -
Fixing Corporate Travel’s Rising CostsA looming recession and increased travel demand is making business travel more expensive. But that doesn't mean your business has to cut back on travel to keep costs down. In this blog post, we... -
Transform Your Travel Program With PersonalizationWe’re all used to personalized experiences in our personal lives as consumers. Recent research finds that personalization is not just important to delivering elevated experiences, but getting users to use a service at all. ... -
GBTA Webinar: Increase Traveler Satisfaction and Value With a Modern, Personalized Shopping ExperienceCorporate travel is evolving, with personalization emerging as a powerful driver of loyalty and convenience for business travelers. A travel program needs modern technology, though, to create a better experience for travelers. Spotnana’s partnership... -
8 Questions to Ask When Selecting a Corporate Travel PlatformChoosing the right travel technology and service provider is more important than ever before. Nearly two-thirds of travel buyers said their current online booking tool isn’t fit for their medium- or long-term needs, according... -
Fixing business travel’s broken momentsCorporate travel has problems. The legacy technology solutions used by travel management companies lead to fragmented data and inefficiency that create a poor experience for business travelers. Modern technology, however, is transforming the business... -
How to Build Your Sustainable Business Travel PolicyCompanies are working to reduce their carbon footprint and empower employees to make choices that reduce their impact on the environment. A recent report from the Institute of Travel Management found that sustainability is... -
Spotnana and American Airlines Personalize Travel OffersAs consumers, we are all accustomed to personalization in many facets of our lives. Amazon recommends products to us, and Netflix recommends shows we might like. This heavily fuels our desire to go back... -
The Top Trends of GBTA Convention 2022Corporate travel is back. Last week, 4,000-plus people from around the world got together in San Diego for the Global Business Travel Association (GBTA) Convention 2022 to reconnect with old friends, meet new contacts,... -
TROOP Expands Meetings Platform With Travel Booking Powered by SpotnanaIn a world of distributed work teams and global organizations, bringing employees together is more important than ever before. Spotnana is excited to announce that TROOP’s algorithm-based meetings management platform now allows users to... -
The 20-Year Journey to Create SpotnanaGuest blog post from Arjun Chopra, a Spotnana seed investor. “We didn’t open up his chest and look at his heart - look at the spine he had… I don’t know if anyone did.”... -
Accelerating Travel-as-a-Service With Spotnana’s $75M Series BFor decades the travel industry has been dependent on antiquated technology that stifles innovation, erodes trust, and prevents suppliers from building direct relationships with travel buyers. We feel passionately that travelers deserve better. Spotnana... -
How to Save on Corporate Travel Management FeesWhen shopping for a travel management company, it's essential to pay close attention to how fees are structured. Traditional travel management companies typically have a complex menu of fees with dozens or hundreds of... -
Business Travel Booking That Works for EveryoneBusiness travelers are used to shopping around. They suspect that whatever platform they’re supposed to use doesn’t have the best inventory and pricing; usually, they’re right. Nearly half of visits to travel sites come from... -
Building a New Infrastructure for Corporate TravelIt has become clear to both Spotnana and our customers that the only way to create a more free and open travel industry is with technology. As we build new solutions to solve legacy... -
Fixing Business Travel’s Biggest Pain PointsIt’s been two years since the global travel bans were announced back in March 2020 to combat Covid-19. It’s great to see how optimism is forming across the industry once again and travel is... -
Global Travel With Real-Time InsightsBuilding a travel program is usually a series of trade-offs and compromises for travel managers at growing global companies. Every country with an office needs its own instance of a travel management platform and... -
Business Travel Policy Made EasyThere’s nothing that seasoned business travelers dislike more than a travel policy that doesn’t make sense for them. Your corporate travel policy affects not just your company’s bottom line and sustainability, but the experience your... -
Business Travelers Need 24/7 Global ServiceReturning to business travel can be stressful for travelers if they don’t have support at the moments they need it most. Your travelers want to know they can turn to someone for help at... -
Get Started With Green Travel TodayTaking steps to protect the planet is necessary, and the right thing to do, in a world at risk from climate change. To combat climate change, companies around the world are moving toward net-zero... -
The Best Business Trip, Without Shopping AroundEvery time someone travels for work, there’s one question that’s in the back of their mind: Am I really getting the best prices on my flight, hotel, and car rental? For travel managers and... -
Making Business Travel Safe and SimpleIn an age of evolving travel restrictions and security concerns, uncertainty is a constant in business travel. How can you empower employees to get together and do their best work, while also protecting their... -
Amex Ventures Joins Spotnana on Mission to Unbundle TravelSpotnana is on a mission to fix the travel industry by building travel’s first open innovation platform. A better ecosystem for travel, however, can only be created in partnership with leaders across the world. We’re excited... -
Introducing SpotnanaWhen I first fell in love with travel two decades ago, I learned that bad service and high prices are a byproduct by a dated technology stack that hurts travelers and disconnects travel providers...
