Spotnana enables unused ticket management across airline content channels
- Corporate travel management
- Travel services
We operate as your travel management company (TMC) providing 24/7 service via experienced travel agents at no additional cost.
Exceptional service powered by modern technology
Spotnana travel agents use the same platform as your travelers to deliver a new level of personalized corporate travel service.
Integrated Agent DesktopExperience fast issue resolution delivered by expert agents who use our platform to prioritize and assign service requests.
Real-time traveler dataStreamline requests by interacting with agents who can quickly access traveler profiles, policies, trip history, and more.
Comprehensive trip activityAvoid repetitive requests - our agents have access to a complete trip activity log including comments from other agents.
24/7 assistance on any channel
Avoid long wait times – the experienced agents at our travel management company are available 24/7, and we maintain staffing levels to respond quickly via chat, phone, or email.
Seat 1A program for VIP travelers
Provide personalized, proactive, white-glove service to your executives. Our optional Seat 1A program includes:
- Booking for private jets, yachts, villas, and other VIP needs
- Proactive trip quality checks and prioritized assistance during disruptions
- Securing access to upgrades and amenities that enhance travel experiences, where available
Modern travel management company
Experience efficient, personalized, and consistent global travel services
Experienced travel agentsReach agents with years of travel experience on the first try without having to go through inexperienced front line staff.
Seamless global serviceBenefit from consistent service delivered by travel agents who can service any traveler in the world from any location.
Superior service, no feesThere are no fees for contacting our agents for support - we charge a flat fee per trip and that’s all.
Spotnana’s travel agents have been incredible. When we reach out to agents for assistance, they respond within a minute and quickly resolve the case by making changes for us.
Our employees would have missed the most important parts of a conference they were flying out to, if it had not been for Spotnana being able to rebook them and figure all this out on a Sunday afternoon.
We had a few employees that were stranded in Miami due to canceled flights. Everyone was rebooked in 20 minutes, which eliminated the need to spend three hours waiting in line. Spotnana then went the extra mile to ensure there were no additional issues with the rebooked flights.
Just two weeks ago, an airline made a last-minute change to an itinerary for one of our members who was en route to Spain. The flight went from being direct to having three separate layovers. Our member called Spotnana, and an agent managed to book them on a direct flight leaving just two hours later from the same airport. It was incredible.
Announcing Seat 1A, White-Glove Service for VIP Travelers
For my entire adult life, I have been obsessed with travel in the front of the cabin. Far beyond simply finding the best fares, my passion for VIP travel has always been about delivering exceptional...