https://www.businesstravelnews.com/Management/BTNs-Top-10-Stories-of-2024 BTN’s Top Stories of 2024

In the complex world of travel management, agents are on the front lines. They handle everything from booking errors to complex exchanges and disruptions. Inefficient tools can slow down even the most skilled agents,...

In the past 18 months, generative AI is changing airline distribution more quickly than any innovation I’ve seen in my career. We’ve all read the headlines: Air France–KLM is using Google Cloud’s generative AI...