https://www.businesstravelnews.com/Distribution/Marriott-Spotnana-Unveil-CRS-Integration Marriott, Spotnana Unveil CRS Integration

For years, multinational travel programs have been assembled from a patchwork of regional providers, each with its own technology, servicing model, and data. The result for travel managers has been fragmented content, inconsistent service...

Eric Bailey managed Microsoft's travel program for nearly 20 years, overseeing spend that at one point exceeded $1 billion, and used his position to push the wider industry forward. Seeing an industry drifting on...