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The Perfect Trip: What are the pain points of business travel – and how can we eliminate them?
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The Perfect Trip: What are the pain points of business travel – and how can we eliminate them?
Learn how travel managers are solving their biggest pain points by downloading this report.
Managed travel programs want to bring their travelers the perfect trip. New research from GBTA in partnership with Spotnana, Direct Travel, and Troop reveals how travel managers are solving their most important pain points, including:
- Continued struggles with leakage, omnichannel traveler service, and NDC capabilities.
- The lack of key features to support NDC bookings, even if NDC content is available.
- Poor servicing caused by friction between OBT and TMC integration.
- Rising airfare and hotel rates in an uncertain economic environment.